ACCESSIBILITY

ACCESSIBILITY STATEMENT

Our main venue is the Queen's Hall in Dunoon.  The Queen's Hall is a newly refurbished multipurpose building boasts our main event which can hold numbers up to 1000 standing, 700 seated and standing and up to 500 seated for concerts and other varied events.

 

Both POTP and the venue are committed to ensuring that everybody has access to all areas and can provide advice and assistance.  There are lifts available to all levels, so there is no restriction to access to any venue. Should a lift be out of use, please find our nearest security personnel and they will assist you.

Due to the layout of the venues, only the main events hall has a specific area for wheelchair viewing. This is on the balcony level.

The Queen's Hall is Argyll and Bute Council owned and POTP has no control over the layout / access of the building. However, we work closely with the management and they ensure that their facilities are monitored and assessed on a regular basis with recommendations on improvements and updates acted upon within a reasonable timescale and within any physical restrictions the design of the building may impose.

All POTP staff are pro-active in assisting all visitors, will respond appropriately to requests for further aid and they encourage and support staff to extend their knowledge through training of specific skills that may be available.  

 

There are a number of accessible toilets in the venue. They can be found at ground level. 

 

On the weekend, please ask a member of the security team to assist you and if you are having any issues please ask them to call the duty manager should they not be able to  help you.

 

DISABILITY STATEMENT

POTP welcomes everyone to our event and we try to ensure that the festival experience is available to all, without discrimination.

Our current policy is that everyone who enters the venue over 12 years of age has to buy a ticket.

Currently there are no concessions and no free tickets for carers that we can process.

This is a policy that is under review. We reserve the right to make acceptions and change this in time.

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